Author: Bob Press (TAP Financial Partners)
People are resistant to change, and that can be especially true of employees used to doing things a certain way. Staff very often prefer to stick to the digital tools they already know, even if they are a little clunky.
One way to combat this is to get your managers on board. They can become champions of change and win over your staff by showing how the new technology boosts performance and makes everyone’s jobs easier.
Undoubtedly, the new technology will be more advanced and complex than your current system. It can come with novel features and functions unfamiliar to your employees. As a result, not everyone will understand the technology right away.
We suggest hosting learning and training programs to allow your staff to become more familiar with the new systems. Spending valuable time to become more proficient with the new technology will increase employee confidence and productivity.
However, without a clear goal or purpose for using new tools, you might be wasting money on a system you may never use. Not every technology will integrate well with your business.
It’s important to do your due diligence and carefully research the product to see how it may fit into your business. Scope the tech first before you invest. Having a clear purpose will save your business time and money.
Inevitably, the new technology will take some time to fully integrate with your current systems. You may have to upgrade old software to be compatible with the new tech and fix any bugs or glitches, all of which may disrupt workflow and productivity.
The key is to keep the long game in mind, understanding things will improve as you gradually iron out all the wrinkles in your systems. Eventually, the technology will work seamlessly, and your employees will wonder how they managed without it.
Another factor to consider is that tech is often expensive. In addition to paying for the software or tool itself, you also have to invest time and money in training your employees to use it.
While the cost may seem overwhelming, it’s usually a beneficial investment that will help improve business performance in the long term. Look at the upsides of the technology and how it may help your staff perform their jobs faster and easier. Revisit your goals and determine whether it’s worth the ROI.
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